Outbound Lead Generator Job at Culligan, Orlando, FL

d21XTjRZSFhEaGtKSUQ1ZWlmRFJSbDRyNXc9PQ==
  • Culligan
  • Orlando, FL

Job Description

Description: The Outbound Service Revenue Generator is responsible for initiating and managing outbound communication to existing and potential customers with the goal of increasing revenue through service-based offerings. This role will focus on upselling maintenance packages, scheduling service appointments, promoting filter replacements, offering system upgrades, and renewing service contracts. Specific Job Function: Conduct outbound calls, emails, and follow-ups to promote service offerings such as filter replacements, maintenance plans, system upgrades, and warranty extensions. Identify upsell and cross-sell opportunities within the existing customer base. Coordinate and schedule service appointments with field technicians, ensuring timely follow-up and customer satisfaction. Maintain accurate and up-to-date records in the CRM system (e.g., customer interactions, quotes, service plans). Collaborate with the service and sales teams to develop strategic outreach lists and campaign content. Track and report on key metrics including contact rates, conversion rates, revenue generated, and customer retention. Re-engage lapsed service customers and ensure timely renewals of expiring service agreements. Provide clear communication about service benefits, timelines, and costs to customers. Stay informed on all service offerings, pricing models, and system specifications to confidently address customer inquiries. Qualifications: 2+ years of experience in a customer service, sales support, or administrative role-ideally with a focus on service-based revenue generation. Strong interpersonal and communication skills (verbal and written). Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Culligan

Job Tags

Similar Jobs

STERLING HEALTH SOLUTIONS INC

Spanish Medical Interpreter Job at STERLING HEALTH SOLUTIONS INC

 ...Job Description Job Description Sterling Health Solutions, Inc. Job Description Title: Spanish Medical Interpreter Supervisor(s): Patient Service Outreach Manager Department: Operations FLSA Status: Non-Exempt Effective Date: April 22, 2025... 

Worley Group, Inc

Marine Structural Engineer Job at Worley Group, Inc

Marine Structural Engineer Worley Consulting GroupSan Francisco, CaliforniaWorley Consulting. Be part of the solution.The dual challenge of supplying energy to a growing population, while addressing the risks of climate change, is one of the greatest challenges the... 

APR Consulting

Registered Nurse (Redondo Beach) Job at APR Consulting

 ...leave of absence desk. Prepares reports and assists with development of medical procedures and/or protocols. Supports Corporate Health & Wellness Programs (blood drives, health fair and flu shots). Provides health education information; dispenses standard drugs... 

ElastixAI

Machine Learning Engineer Job at ElastixAI

Join to apply for the Machine Learning Engineer role at ElastixAIJoin to apply for the Machine Learning...  ...learning & developmentSeniority level Seniority level Mid-Senior levelEmployment...  ..., Semantic Normalization - Fullstack (Entry-Level) Greater Seattle Area $75,000.00... 

lululemon

Visual Merchandising Specialist | M-K-T Houston Job at lululemon

 ...Visual Merchandising Specialist | M-K-T Houston Be among the first 25 applicants Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on technical fabrics, functional design, and creating...