NerdsToGo is a rapidly growing technology-based service company with a mission to provide the best white-glove service in the business. We strive every day to provide outstanding technology services for residential and small business customers, demystifying technology and making it accessible for all.
We are seeking a Junior Technician to join our team. This role will primarily focus on providing high-quality technical support and assistance to our residential and small business customers. The Junior Technician will have the ability to work independently and be capable of managing a variety of technical tasks and responsibilities.
Associate's degree in a technology-related field, or equivalent experience
Minimum of 2 years of experience providing technical support
Strong knowledge of PC troubleshooting and repair (A+ certification skill set)
Proficiency with routers, firewalls, TCP/IP, WAPs, Wireless, and other networking devices
Familiarity with Windows OS and experience with Mac and Apple products
Knowledge of Office suite (Word, Excel, PowerPoint, and Outlook)
Strong communication and customer service skills
Valid driver's license and clean driving record Preferred:
A+, Network+, or other relevant certifications
Reasonable accommodations can be made for individuals with disabilities.
Mobility: Moving around the office, standing, walking, bending, and reaching.
Lifting and Carrying: Handling IT equipment up to 50 lbs., using proper lifting techniques.
Dexterity: Managing cables, assembling hardware, and performing repairs.
Visual and Auditory Acuity: Reading technical documents, monitoring screens, and detecting equipment issues.
Prolonged Sitting: Maintaining posture at a desk or workstation for extended periods.
Driving: Traveling between client sites with a valid driver's license.
Opportunity to join an incredible company that values people and results
Make a significant contribution to our history-making journey
Be a part of a supportive and caring team that prioritizes learning and growth
Competitive benefits, including health stipend, vacation, paid holidays, and commission opportunity.
Enjoy the variety and challenges that come with working in a dynamic and rapidly evolving field
Compensation: $11.00 - $15.00 per hour
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