Job Description

About Cogs Client:

Our client is a globally recognized leader in commercial real estate and facilities management, supporting some of the world’s most respected brands with comprehensive property operations, engineering, and workplace services. With a strong presence across North America, they are known for delivering high-performance environments that prioritize safety, efficiency, and service excellence. Their commitment to operational integrity and client satisfaction has earned them a reputation as a trusted partner in managing complex real estate portfolios.

Role Overview:

As a Facilities Manager, you will oversee various functions related to building operations and maintenance for our client’s World Headquarters, a Class A facility located in New York City. This important role falls within the Facilities Management division and is essential to supporting a large and diverse portfolio of properties. The position requires a candidate who can establish high standards, manage client expectations, ensure exceptional service delivery, and oversee both critical and non-critical assets.

What You Will Do:

• Lead, supervise, and mentor a team of employees. Responsible for training, development, performance evaluations, and coaching.
• Oversee daily operations of the team, including work schedules, task assignments, and cross-training efforts. Set clear timelines for staff and departmental objectives.
• Manage all aspects of facility repairs and maintenance by coordinating with union and nonunion technicians, vendors, and contractors.
• Foster positive relationships with clients and hold regular meetings to address and resolve facility-related issues.
• Lead high-profile capital projects, manage operating budgets, and prepare variance reports.
• Perform facility inspections and ensure compliance with local, state, and federal regulations. Recommend and implement operational improvements, repairs, and upgrades.
• Develop and enforce environmental health and safety procedures for facility operations.
• Cultivate relationships with vendors and manage invoicing procedures. Review and approve purchase orders for parts, services, and labor required for facility projects.
• Utilize your expertise to contribute to team and departmental goals by applying broad knowledge in facility management and aligning your efforts with the broader business strategy.
• Demonstrate leadership and influence by encouraging others to adopt best practices and policies while addressing operational challenges.
• Identify, troubleshoot, and resolve technical and operational problems.
• Continuously improve and optimize processes and standards in all aspects of facility management.

What You Will Need:

• Bachelor's degree preferred, with 5-8 years of relevant experience. A combination of education and experience will be considered in lieu of a degree. A valid driver's license is required. Property or Facility Management certification is highly preferred.
• Experience with staffing, recruitment, training, coaching, mentoring, and performance management.
• Strong communication skills, especially in managing sensitive and complex information. Ability to set clear performance expectations and handle challenges effectively.
• Proven leadership ability to drive operational performance across multiple teams and departments.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Excellent interpersonal skills and a problem-solving mindset.
• Solid math skills, including the ability to perform complex calculations related to budgeting, financial analysis, and project management.

This position offers an opportunity to contribute to a highly visible and dynamic environment, where leadership, problem-solving, and strategic thinking will play a key role in the success of facility operations.

Benefits:

• Medical, dental, and vision coverage

• 401(k) plan with company match

• Paid time off, holidays, and flexible leave options

• Wellness programs and employee assistance resources

• Life and disability insurance

• Career development and educational assistance

• Commuter and transit benefits

• Employee discount programs

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