Under general supervision, performs various duties in connection with scheduled events. Duties will vary between Arena and Convention Center Events. Coordinate with Events Manager to ensure the event's special requirements are met. Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats. Assist with last minute pre-event needs, such as set-up, decorating, finding materials, etc. Provide special accommodations for wheelchairs and other physically handicapped patrons, senior citizens, students, and groups. Assist with concessions or hospitality services, as needed. Work extended or irregular hours including nights, weekends, and holidays, as needed. Position requires ability to demonstrate exceptional skills in customer relations, communications and problem solving. Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment. Follow oral and written instructions and communicate effectively with others in oral and written form. Work independently, exercising judgement and initiative. Remain flexible and adjust to situations as they occur. High School diploma or GED and one (1) to two (2) years related experience and/or training; or an equivalent combination of education and experience.
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